Flower painting

Classes FAQs

  • Will there be buggy parking?

    Buggy parking is available but we recommend that wherever possible families walk to class without their buggy.

  • Will there be access to toilets?

    The disabled toilet on the ground floor with baby changing facilities will be reserved for our classes families and available to you throughout the class. We only have a quick window for families to exit Paint Pots and only one bathroom available, so please do use the bathroom during the session if needed to avoid queues at the end of the class.

  • My child has a cold can I bring them to class?

    No. We ask all parents not to bring sick children to the classes. In winter particularly we recognise that colds and coughs are common and easily spread, particularly in your child’s young age group. We understand that it can be difficult to discern between a sniffle, or allergy symptoms and a full-blown cold. We rely on your judgement in the best interests of your child and the class. Please understand that if you arrive to a class and our teachers feel that your child is too ill to attend, we will ask you to leave – even if this occurs part way through a class.

  • What happens if a child/adult becomes unwell with COVID19 symptoms while at class?

    The current COVID19 symptoms are...

    - a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)

    - a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

    -a loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal

    If a child or adult becomes unwell with these symptoms while at Paint Pots we will ask you to leave the class immediately to get tested. If you need to wait to be collected a member of staff in PPE will accompany you to a separate room to await collection.

    Whether your symptoms develop at home or in a class, we ask all children and parents attending Paint Pots classes (and their household members) who become unwell with COVID19 symptoms to get tested. To help us protect all our families please inform us immediately that you are getting tested and the results of your test.

  • What happens if a child/adult reports a positive COVID19 test result?

    If a child or adult becomes unwell with COVI19 symptoms we will inform all classes families so that they are aware to be extra observant of symptoms within their household. The child or adult will not be named to protect their confidentiality.

    We will then inform all families the results of the test when we are informed of them.

  • What happens if we have to self-isolate or if there is another lockdown?

    If we have to go into lockdown and close our doors we will move to our online offering. This has worked well in previous lockdowns although we will keep our classes open for as long as we can and it is safe to do so.

    In previous lockdowns we have offered...

    - A weekly Paint Pots From Home email (activity ideas with step by step instructions that you can do with your child at home)

    - A weekly 30 minute live interactive music session (Lots of at home activity and engagement, no passive screen watching)

    - Links to our catalogue of pre-recorded Paint Pots Storytime videos and Paint Pots Music Videos

    and a choice between..

    - A weekly 30 minute 1-to-1 session for parent/carer (discussing activities you could do at home, how to bring Montessori into your home, etc.)

    - A weekly 30 minute 1-to-1 session for your child (paint a picture, play a game, talk about your week with Miss Priscila)

    - An evening bi-weekly 1 hour 30 minute parenting small group discussion with Miss Georgina

    Parents would be contacted to confirm their preference of the choices above. We will not be offering refunds or credits for classes that move online in these circumstances.

  • Do you offer taster classes?

    To be able to keep the children & adults attending each weekly class consistent we will not be offering taster classes.

  • Do you offer make-up sessions?

    No. To be able to keep the children & adults attending each weekly class consistent we will not be able to swap and change the families attending our classes from week to week.

    Additionally due to limited number of spaces in each class we think that every class space will be booked. As such we will not have available space to offer to any make up sessions.

  • What happens if we cannot attend the class for a prolonged period of time?

    To be able to keep the children & adults attending each weekly class consistent we will not be able to swap and change the families attending our classes from week to week.

    If our classes are still running and your are not able to attend, no refunds will be made for sessions missed during the term.

  • Can my nanny/grandparents/friend come with me and my child to the class or can we alternate weeks?

    Because of limited space we can only admit one adult to accompany each child.

  • Can I bring my baby or older/younger sibling with me to my child’s class?

    We welcome mothers bringing small babies to the class. Please note this is only possible for as long as they are content to stay in your arms and seated with you for the full class time.

    Siblings who are more mobile and would not be content to sit with you for the 2 hour class, while ignoring the enticing activities in the classroom, will not be able to attend the class unless a termly space is booked for them.

  • What is the Family Membership Fee

    We ask all new families to pay the £35 Family Membership Fee with their first booking.

    This Family Membership fee covers the enrollment administration in your first and future classes, it also covers the administration involved in giving our families priority booking for classes in the following term.

    This Family Membership Fee then covers any future Holiday School, term time or siblings bookings with Paint Pots Creative Classes.